Privacy Policy
Last updated: 2026-07-01
1. Introduction
TablePing (“we”, “us”) provides restaurant reservation management software. This Privacy Policy explains how we process personal data when you use our website, restaurant dashboard, and guest booking pages.
By using our services, you acknowledge this policy. Turkish users should also read our KVKK Notice.
2. Data Controller
Controller: TablePing Teknoloji A.Ş. Contact: [email protected] DPO / KVKK: [email protected]
3. Data We Collect
We may process the following categories:
- Identity & contact: name, email, phone
- Reservation details: date, time, party size, notes
- Restaurant business data: name, address, hours, menu
- Technical data: IP, browser, device, cookies
- Usage analytics: dashboard interactions, QR scans
- Payment metadata via payment processors (we do not store card numbers)
4. Purposes of Processing
We process data to:
- Create and manage reservations
- Send WhatsApp/SMS/email notifications
- Provide dashboard and analytics
- Ensure security and prevent fraud
- Comply with legal obligations
- Marketing communications with consent
5. Legal Bases
Processing is based on contract performance, legitimate interests, legal obligation, and consent where required under GDPR and Turkish KVKK.
7. Retention
Data is retained for the subscription period and applicable statutory limits. Deletion requests are honored within reasonable timeframes.
8. Your Rights
You may request:
- Access, rectification, erasure
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
9. Security
We apply encryption, access controls, and secure APIs. No method is 100% secure; we implement industry-standard safeguards.
10. International Transfers
Processors may be located in the EU, US, or other regions. Transfers use SCCs or adequacy mechanisms as required.
11. Children
Our services are not directed at users under 18.
12. Changes
We may update this policy. Material changes will be communicated via the website or email.
13. Contact
Privacy inquiries: [email protected]