Data · Updated 2026-08
Restaurant reservations and no-shows: the data
Commonly used industry ranges and worked examples for restaurant reservations, no-shows, and digital menus. Figures are publicly reported industry ranges and clearly labelled examples — not proprietary TablePing research. Each item states its basis.
15–30%
Typical no-show rate at restaurants that take reservations
Basis: A range widely reported in industry coverage; varies by city, day, and venue type. Popular areas approach the upper band on weekends.
2–3×
Factor by which no-shows drop on reservations that get a reminder
Basis: General observation from venues running automatic confirmation + 24h/2h reminders. Exact impact depends on menu, price point, and party size.
~90%+
Typical open rate for WhatsApp messages
Basis: A commonly reported range for WhatsApp Business messaging — notably higher engagement than SMS (~98% delivery, low click) and email (~20–30% open).
0
TablePing per-cover / per-reservation commission
Basis: TablePing pricing: free plan + flat monthly subscription. No per-reservation fee.
5–10%
Per-cover commission range on some international reservation platforms
Basis: From publicly listed pricing of commission-model platforms; varies by contract and market.
<15 min
Basic TablePing setup (tables + reservation page + QR menu)
Basis: Typical time for the self-serve onboarding flow. The menu is built quickly from a template/CSV/photo; WhatsApp connection depends on Meta approval.
20–40%
Relative drop in cancellations and no-shows at venues that require a deposit
Basis: General observation from venues with a deposit policy; especially effective for parties of 4+ and special-occasion bookings.
Example: commission vs flat subscription
- Assume 800 reservations/month, 3 guests on average, average check ₺600 per guest (monthly revenue ≈ ₺1,440,000).
- An 8% per-cover commission: 800 × 3 × ₺600 × 8% ≈ ₺115,200 / month.
- A flat subscription (Pro): ₺999 / month with no per-cover fee.
- This is a single illustrative scenario; the real difference depends on your volume and average check. The point is to show how a commission model scales with volume.
Frequently asked questions
- Are these numbers TablePing’s own research?
- No. The no-show and engagement ranges are compiled from publicly reported industry data. The commission example is explicitly a worked scenario. The only firm TablePing-specific figure is its own pricing (per-cover commission = 0).
- How do I measure my own no-show rate?
- The TablePing dashboard records each reservation status (arrived / no-show / cancelled); the no-show rate is reported from those records per period.
- Do reminders actually reduce no-shows?
- Automatic confirmation and 24h/2h reminders reduce the chance a guest forgets or delays cancelling. Combined with a deposit, the effect is more pronounced.